Frequently Asked Questions
General Questions
What is chiropractic care?
Chiropractic care is a healthcare approach focused on diagnosing and treating musculoskeletal disorders, particularly those affecting the spine. Chiropractors use hands-on techniques to improve mobility, relieve pain, and allow the body to heal itself naturally without medications or surgery.
Is chiropractic care safe?
Yes, chiropractic care is widely recognized as one of the safest drug-free, non-invasive therapies available for treating neuromusculoskeletal complaints. While no healthcare treatment is completely free of potential adverse effects, the risks associated with chiropractic care are very small. Dr. Higgins performs a thorough examination before recommending any treatment to ensure it’s appropriate for your specific condition.
What education and training do chiropractors have?
Chiropractors must complete a rigorous academic program similar to medical school, with a focus on musculoskeletal diagnosis and treatment. Dr. Higgins holds a Doctorate of Chiropractic, a Master’s in Sports Performance, and is a Certified Chiropractic Sports Physician, representing years of specialized education and training.
How is Black Diamond Chiropractic different from other chiropractic offices?
Unlike traditional chiropractic offices that may see patients for only 5-10 minutes, Dr. Higgins spends a full 30 minutes with each patient. We provide multi-dimensional care, using multiple techniques in a single session rather than just adjustments. Our approach focuses on finding and fixing the root cause of issues, not just treating symptoms, and we emphasize patient education so you understand your condition and how to prevent recurrence.
Treatment Questions
What happens during my first visit?
Your first visit includes a comprehensive physical examination to identify exactly what you’re dealing with, followed by a discussion of our findings and recommendations. We’ll begin treatment that same day, which may include adjustments, soft tissue work, and other therapies depending on your needs. You’ll also receive guidance on home care to support your recovery between sessions.
How long does a typical appointment last?
At Black Diamond Chiropractic, we dedicate 30 minutes to each patient visit. This allows Dr. Higgins to provide comprehensive care using multiple techniques rather than just quick adjustments.
How many sessions will I need?
Treatment plans are highly individualized based on your specific condition, its severity, and how long you’ve been experiencing symptoms. Most patients begin to see noticeable improvements within the first week or two, with most complaints being resolved within 6-8 weeks. During your initial visit, Dr. Higgins will provide you with a recommended treatment plan including an estimated timeline.
Is treatment painful?
Many patients describe our treatments as “uncomfortable, but also feels good at the same time.” Some techniques like muscle scraping or deep tissue work may cause temporary discomfort during the session, but this sensation is typically followed by significant relief. Dr. Higgins always works within your comfort level and adjusts techniques as needed.
Do I need a referral to see a chiropractor?
No, chiropractors are primary care providers for musculoskeletal conditions, so you do not need a referral to schedule an appointment. You can contact us directly to book your initial consultation.
The Black Diamond Method Questions
What is The Black Diamond Method?
The Black Diamond Method is our unique four-step approach to care: 1) Find & Fix, where we identify the root cause of your issue; 2) Restore & Recover, where we implement various therapeutic techniques; 3) Strengthen & Stabilize, where we address underlying weaknesses and imbalances; and 4) Empower & Evolve, where we provide education and self-care strategies for lasting results.
What types of conditions do you treat?
We treat a wide range of conditions including back and neck pain, headaches, sports injuries, joint pain, sciatica, disc injuries, extremity issues like carpal tunnel and shoulder pain, and specialized conditions like vertigo. Our approach is particularly effective for active individuals and athletes dealing with both acute injuries and chronic conditions.
Do you work with athletes specifically?
Yes, Dr. Higgins specializes in sports chiropractic and athletic performance. As a Certified Chiropractic Sports Physician with a Master’s in Sports Performance, he has specialized training to work with athletes of all levels, from weekend warriors to competitive athletes. Our ideal patients include active individuals between 10 and 40 years old, but we welcome patients of all ages and activity levels.
Payment and Scheduling Questions
What payment methods do you accept?
We accept FSA/HSA accounts, all major credit and debit cards, and cash payments.
Do you accept insurance?
Insurance verification is available upon request. Please contact our office for more information about your specific insurance coverage.
How do I schedule an appointment?
You can schedule by calling our office at 919-228-8307, emailing frontdesk@blackdiamondchiro.com, or sending a text message. We’ll collect some basic information, send you any necessary paperwork, and find a time that fits your schedule.
What are your hours of operation?
We are currently open Tuesday, Wednesday, and Friday from 9:00 AM to 5:00 PM. Please note that our hours may change when we relocate to our new address at 1451 Richardson Rd., Apex, NC.
What is your cancellation policy?
We understand that circumstances may arise that require you to cancel or reschedule. We appreciate at least 24 hours’ notice for any changes to your appointment. This allows us to offer that time slot to other patients who may be waiting for care.
Have More Questions?
If you have a question that isn’t answered here, please don’t hesitate to reach out to our team at 919-228-8307 or frontdesk@blackdiamondchiro.com. We’re happy to address any concerns or provide additional information about our services and approach.
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